eLearning Module - This course explores the four main communication styles and various types of personalities. Examples are given of how to engage and collaborate with these differences in the workplace. Learners will learn how to become more assertive, which bird (D.O.P.E) personality is most like them, the benefits of optimism, the differences between extroverts and introverts and how to improve interactions in the workplace by avoiding communication barriers.
eLearning Module and Print Resource - This course includes an introduction to soft skills, explores different decision making strategies and how to solve problems in the workplace. The skills necessary for problem solving including self-confidence, resiliency, listening skills, flexibility, adaptability, and collaboration are discussed.
Real world examples are introduced as practice for the information presented in this course.
Print Resource - This course provides learners entering the workplace with the math skills needed to work effectively but can also be useful to secondary school students entering co-operative placements, or learners looking to improve numeracy skills for independence.
eLearning Module - Great leaders bring out the best in their teams. They inspire people to work well. No two teams or situations are the same and successful leaders need to be skilled at switching between styles. They need to understand when to step in, when to motivate, and when to let their employees self-manage. They also model good behaviour in the workplace, speak using positive words and offer helpful feedback.
In this course, you will learn about leadership ethics, offering feedback, running meetings and effective communication, and you will also study different styles of leadership.
Print Resource - This course discusses the benefits of volunteering including skill building for employment through volunteer work. This course introduces the concept of civic responsibility, discusses types of volunteering, health and safety and rights for volunteers. Workplace expectations for volunteers is also explored in this course.
eLearning Module - This course offers information on being a shelf stocker or stock clerk in a grocery or department store. Print version is also available under Resources for Instructors.
In this course, learners will gain knowledge of:
- best before dates
- how to read a UPC code
- reading a store policy
- reading a schedule
- reading a paystub
- store aisles
- store signs
- working with customers
- being part of a team